Monitors have the ability to filter mentions by sentiment. If you're only seeing only negative mentions, make sure you don't have a segment/filter applied.
Articles in this section
- How do I reduce the frequency of receiving monitor alerts?
- How do I change the bubble map to minutes instead of hours?
- How can I view Individual Posts?
- My segment didn't save, why is that?
- How does Sentiment work?
- How do I exclude particular mentions?
- I never received an email alert from NUVI?
- Do segments reduce or limit number of mentions pulled into a monitor?
- How can I use global search to find all posts that have been retweeted?
- I clicked the View Mentions but I can't see the mentions?