Why is this retweet missing from my monitor?

Below are some examples of retweets that will pull into the monitor and an example of one that will not pull into the monitor. If you have questions on specific examples please email support@nuvi.com for further investigation.

Say for example my monitor is following a handle and that handle as a keyword as seen below:

If I tweet, the monitor will pick up my tweet from my handle.

The monitor will also pick up when people reply to my tweets because my handle “@kkgreen155” is a keyword being used in the tweet. Make sure if you would like replies pulled into your monitor to add your handle as a keyword - if not then ignore adding the handle as a keyword.

If someone retweets my tweet - it will also pull into the monitor because it is tracking my handle and recognizes any retweets as coming from my handle (even though when it is pulled into the monitor the handle will show from the retweeter) and will pull those into the monitor.

If someone quote tweets my original tweet (quoting a tweet allows you to add your comments and even modify the tweet) - it will only pull in quoted retweets if it matches your keywords in the monitor. For example, with the keyword my monitor is using it has to have the “@kkgreen155” in the quoted retweet to pull into the monitor. This stands with any keywords in your monitor, if you modify the tweet when you retweet it the system will recognize the tweet coming from you as the author and not know to pull in the mention.

Below this screenshot does not match any keywords in my monitor therefore it will NOT be pulled into the monitor:

But this quoted retweet using my handle (@kkgreen155) will appear in the monitor as a mention only because it is using one of my keywords in the quote. This applies to any keywords in your monitor as matching, this example I only have one keyword in my monitor.

If you are needing more clarification or still have questions on why a retweet is not pulling into the monitor please email support@nuvi.com for further assistance.