This article is going to explain how to add the your Facebook or Instagram token to NUVI to begin collecting data from those networks.
First, we will begin by navigating to the Social Profiles page of your company. If you do not have access to this page you will need to ask your company admin to assist.
Once you are on the Social Profiles page you will then be able to select either the Facebook or Instagram tab.
You will notice that once you are on the tab for that particular network there will be another box that states 'Facebook for Monitors' or 'Instagram for Monitors'. In the top right hand of the box you will see the feature to Log In.
You will then have another dialog box that will pop up asking if you allow access for the NUVI Data Collector to your profile. You have to select 'Allow' for your profile to be correctly connected. Once it has been connected your profile will appear in the box.
**In order to monitor mentions on Instagram, you‘ll need a Facebook User that has a role on a Page, and that Page will need to be connected to your Instagram Business Account. Click Add Profile to authorize your Facebook account and grant access to the Monitors app.