Nuvi Listen offers a Mark Author as Spam feature. This feature, if clicked, will automatically add an exclusion rule to each rule group in your monitor. Effectively making sure no other mentions from that author are allowed into the monitor.
Where to find the Feature
The Mark Author as Spam feature can be found on any mention card in Nuvi. The two easiest places to find it would be either the bubble stream or mentions feed. Simply click on any mention, click on the ellipsis button in the bottom right of the card, and click Mark Author as Spam.
After clicking on Mark Author as Spam an additional pop up will appear, click Spam to confirm your decision. A rule will then be added to your monitor's rule groups excluding the author you marked as spam.
Note: Clicking Mark as Spam will create a new rule for each social profile you mark as spam. If many authors are marked as spam it can make your monitor rules a little messy. One can consolidate any social profiles from the same network into the same rule group in order to help clean up a monitor. This is currently a manual process, but we're working on improving the Mark Author as Spam function so it automatically does this.