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  1. NUVI Help Center
  2. Manage

Manage

General Questions

  • What do I do if I forget my password?
  • How do I change my password?
  • What is a General Account?
  • What is an Account Group?
  • How do I delete an account?
  • Support Chat Help
See all 12 articles

Quick Start Guide

  • User Role and App Descriptions
  • Notifications
  • Email Notifications
  • Social Platform Account Requirements
  • How do I add a competitor account?
  • How do I add social accounts?
See all 14 articles

Monitor

  • Why Isn’t There a Schedule Date When I Create a New Post in Monitor?
  • How Do I Send a Reply or Retweet On Twitter?
  • How Do I Refresh a Stream?
  • How Do I Geocode a Twitter Stream?
  • How Do I Engage With Users Through Monitor?
  • How Do I Delete/Rename a Monitor Tab?
See all 9 articles

Analyze

  • How do I filter content in Analyze?
  • Twitter Analytics Definitions
  • LinkedIn Analytics Definitions
  • Instagram Analytics Definitions
  • Facebook Analytics Definitions
  • How do I export data?
See all 7 articles

Engage

  • What are the Inbox ticket states and how can I change it?
  • How do I update customer profiles and view previous conversations?
  • How do I have internal conversations with team members?
  • How do I filter the Inbox?
  • How can I create and add Canned Responses?
  • How do I assign a ticket to a user?
See all 7 articles

Settings/Admin

  • How To Authenticate Your Facebook Business Account to Nuvi Manage via (Facebook) Business Manager
  • Contributor Role Access
  • Client Editor Role Access
  • Client Manager Role Access
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